Tools
71% of firms already run AI agents — only 11% of use cases hit production
In a Forbes Tech Council piece dated September 18, 2026, Camunda CEO Jakob Freund describes “the automation ceiling”: Camunda’s 2026 State of Agentic Orchestration and Automation Report found 71% of organizations already use AI agents, but only 11% of those use cases reached production last year. The angle is enterprise hype-to-flop—impressive pilots that stall before the balance sheet—not one failed product. This is the Forbes/Camunda automation-ceiling piece on agent adoption vs production use cases, not GreyNoise’s PaperCut campaign and not OpenAI rogue-agent coverage.